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Press .
5.
a An audible signal sounds once the time has
elapsed.
Troubleshooting
11 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 36
11.1 Malfunctions
Fault
The appliance is not
working.
Food takes longer
than usual to heat up.
Turntable grates or
grinds.
Microwave mode is
cancelled.
The appliance is not
in operation. A cook-
ing time is shown in
the display.
Three zeros flash on
the display.
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other appliances are working.
▶
Malfunction
Switch off the fuse in the fuse box.
1.
Switch the fuse back on after approx. 10 seconds.
2.
a If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→ "Customer Service", Page 36
Door is not fully closed.
Check whether food remains or foreign material are trapped in the door.
▶
The microwave power setting is set too low.
Set a higher microwave power setting. → Page 30
▶
A larger amount than usual has been placed in the appliance.
Set a longer cooking time.
▶
You need double the time when you have double the amount.
The food is colder than usual.
Turn or stir the food from time to time during cooking.
▶
There is dirt or foreign objects in the area of the turntable drive.
Clean the roller ring and recess in the cooking compartment.
▶
Appliance has a fault.
If this fault recurs, call the after-sales service.
▶
The settings area has been activated accidentally.
Press
.
▶
was not pressed after the setting was implemented.
Press
or delete the setting by pressing
▶
There has been a power cut.
Reset the time.
▶
→ "Initial configuration", Page 29
Once the duration has elapsed, keep the door
6.
closed for a further three minutes.
Wipe out the cooking compartment with a soft cloth.
7.
Leave the cooking compartment to dry with the door
8.
open.
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
.
Troubleshooting en
35
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