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A:Try starting your computer without loading any TSRs.
Q:The characters on the screen are doubled.
C:Both the modem and the software have the echo feature turned on.
A:Since only one needs an echo, turn the software echo feature off.
C:The remote modem is echoing your typed characters.
A:Type ATE1 then Enter at the command line. Then turn off the software echo
feature.
Q:No text appears on the screen when in data mode.
C:The remote modem is not echoing your typed characters.
A:Type ATE0 then press Enter at the command line. Then turn the software
echo feature on.
C:Your software may not be set to use Full Duplex or the remote modem may
not be set to use Full Duplex either.
C:The remote modem may be waiting for you to type a command before it will
reply with text.
Q:No text appears on the screen when in command mode.
A:If you can't see the characters you are typing, then type ATE1 then press
Enter.
Q:The modem does not dial a phone number after you execute the AT dial
command.
C:If you are using touch tone dialing on a phone line that requires pulses, then it
may not work. Use ATDT in place of ATDP.
Q:When your communications software tells the modem to dial, it does
not.
C:Make sure the software dialing prefix is ATDT.
C:Make sure the software and modem are set to the same COMx: port.
C:The modem may not have hung up the phone line since the last call.
A:Change to command mode and type ATH then press Enter.
Q:The modem can connect to some modems, but not others.
C:The remote modem may not support data compression or error correction,
which might cause it to take too long to negotiate a link.
A:You might try changing the way the modem negotiates by using the AT&Qn,
ATNn, and ATS37=n commands. It might be best to start with AT&Q0N1.
Q:When dialing another modem, you receive a 'CONNECT' response, but
nothing else.
C:The remote modem may be waiting for you to type a command. Or try to
press Enter for logging on to the remote site.
Q:The modem speaker does not make any sound when you're connecting to
another modem.
C:The software may have the speaker disabled.
A:Change the setting in your software or use the ATMn command to turn the
speaker on.
Q:The modem disconnects (looses the connection) in the middle of use.
C:The remote modem may have locked up.
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