Gespreksoverzicht.......................................................................................................59
Hoofdstuk 3. Mijn Astium®...................................................................................................61
3.1. Introductie...................................................................................................................62
Mijn Astium® Dashboard.............................................................................................64
Mijn Voicemail.......................................................................................................64
Mijn extensies........................................................................................................65
Mijn wachtrijen.......................................................................................................65
Algemene informatie.............................................................................................65
Menu............................................................................................................................65
Doorschakelen.............................................................................................................67
Modi.......................................................................................................................67
Doorschakelopties ................................................................................................68
Contact Types.......................................................................................................69
Functietoetsen.............................................................................................................72
Function Keys Overview.......................................................................................72
4.1. Introductie...................................................................................................................79
Inloggen.......................................................................................................................81
Uitloggen......................................................................................................................82
Wachtrij Pauze............................................................................................................83
Extern nummer............................................................................................................84
4.6. Call Pickup (*8)...........................................................................................................86
4.7. Doorschakelingen.......................................................................................................87
Altijd doorschakelen (*21)............................................................................................87
Doorsturen indien in gesprek (*22)..............................................................................87
Doorsturen indien onbeantwoord (*23).......................................................................88
v