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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
Fault
The light does not work.
There is a thick layer of frost
in the freezer compartment.
Floor of the refrigerator
compartment is wet.
The temperature in
the refrigerator compartment
is too cold.
Possible cause
The bulb is defective.
Light switch is jammed.
The condensation channels
or drainage hole are blocked.
Freezer compartment door is open.
Too much food was placed in
the freezer compartment at once.
Temperature controller has been set
too high.
Remedial action
Replace bulb.
1. Pull out mains plug or switch off fuse.
2. Slide cover forwards and remove.
3. Change the bulb.
(Replacement bulb: 220–240 V a.c., E14 bulb
holder, see defective bulb for wattage.)
Check whether it can be moved.
Defrosting the freezer compartment (see chapter
Defrosting). Always ensure that the freezer
compartment door is closed properly.
Clean the condensation channels and the drainage
hole. See chapter "Cleaning the appliance".
Close the freezer compartment door. The freezer
compartment door engages audibly.
Do not exceed max. freezing capacity.
Set temperature controller lower.
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