TROUBLESHOOTING
Attention
If you see a crack in the glass top (however small), switch off the hob immediately and
disconnect it from the power mains. Contact the service department.
If the appliance does not work properly, this does not always mean that it is defective. Try to
deal with the problem yourself first by checking the table below. You can also take a look on our
website for more information. If the problem continues, contact the service department.
Symptom
The display lights up when
the hob is activated for the
first time.
The fan runs on for several
minutes after the hob has
been switched off.
A slight smell is noticeable
the first few times the hob
is used.
The pans make a noise while
cooking.
You have switched on
a cooking zone, but the
display shows u.
A cooking zone suddenly
stops working and you hear
a signal.
The hob is not working
and nothing appears in
the display.
A fuse blows as soon as the
hob is switched on.
L shows on the display.
Error code ER 03 and
continuous beep.
EN 34
Possible cause
This is the standard
set-up routine.
The hob is cooling.
The new appliance is
heating up.
This is caused by the energy
flowing from the hob to the
saucepan.
The pan you are using is
not suitable for induction
cooking, or has a to small
diameter.
The time that has been set for
the timer has ended.
There is no power supply
due to a defective cable or
a faulty connection.
The hob has been wrongly
connected.
Child safety lock is activated.
You have pressed two or more
keys at the same time.
The control panel is dirty or
has water lying on it.
Solution
Normal operation.
Normal operation.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
At high levels this is perfectly
normal for some pans. It will
not damage either the pans
or the hob.
Use a suitable pan.
Touch the left or right timer
key to stop the alarm.
Check the fuses or the electric
switch (if there is no plug).
Contact a professional
installer.
See chapter 'Operation of the
hob/Child safety lock'.
Do not operate more than one
key at the same time.
Clean the control panel.