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Troubleshooting
Do not repair or disassemble the air conditioning by yourself. Unqualified repair will lead to failure of the warranty card,
and may cause damage to users or their properties.
Problems
Reasons
There is no electricity.
The water-full indicator will flash.
The ambient temperature is too low or
too high
The air
In cooling mode, the room temperature
conditioning does
is lower than the set temperature; in
not work.
heating mode, the room temperature is
higher than the set temperature.
In dehumidification mode, the ambient
temperature is low.
There is direct sunlight.
Doors or windows are open; there are a
lot of people; or in cooling mode, there
The cooling effect
are other sources of heat.
is not good
The filter screen is dirty.
The air inlet or outlet is blocked.
The air conditioning is not placed on a
Big Noise
flat surface.
Frost production starts.
compressor does
not work.
Overheat protection starts.
The distance between the machine and
the remote control is too far.
The remote
The remote control is not aligned with
control does not
the direction of the remote control
work.
receiver.
Batteries are dead.
Displays 'E1'.
The
abnormal.
Displays 'E2'
The
abnormal.
Note: If problems not listed in the table occur or recommended solutions do not work, please contact the
professional service organization.
room
temperature
sensor
pipe
temperature
sensor
Solutions
Turn it on after connecting it to a socket with
electricity.
Discharge the water inside.
Recommend to use the machine in at the
temperature of 5-35 ℃ (44-95 ℉).
Change the set temperature.
The machine is placed in a room with an
ambient temperature of greater than 17 ℃ (62
℉).
Pull the Curtain.
Close doors and windows, and add new air
conditioning.
Clean or replace the filter screen.
Clear obstructions.
Put the air conditioning on a flat and hard place
(to reduce noise).
Wait for 3 minutes until the temperature is
lowered, and then restart the machine.
Let the remote control get close to the air
conditioning, and make sure that the remote
control directly faces to the direction of the
remote control receiver.
Replace batteries.
is
Check the room temperature sensor and related
circuitry.
is
Check the pipe temperature sensor and related
circuitry.
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