Area
Cleaning agents
Cooking compart-
Hot soapy water or a vinegar solution:
ment made of stain-
Clean with a dish cloth and dry with a
less steel
soft cloth.
If the oven is very dirty: use oven
cleaner, but only when cooking com-
partment is cold. It is best to use a stain-
less-steel sponge. Do not use oven
spray or other aggressive oven cleaners
or abrasive materials. Scouring pads,
rough sponges and pan cleaners are
also unsuitable. These items scratch the
surface. Allow the interior surfaces to
dry thoroughly.
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
Troubleshooting
Error message
The appliance does not work
Three zeros flash in the display.
The appliance is not in operation. A
cooking time appears in the display.
The microwave does not work.
The food takes longer than usual to
heat up
The turntable is making a scratching
or grinding noise.
Microwave operation has been can-
celled for no apparent reason.
Possible cause
The plug is not plugged into the mains.
Power cut
Faulty circuit breaker
Incorrect operation
Power cut
The rotary selector was accidentally pressed.
The Start button was not pressed after the set-
ting was made.
The door was not fully closed.
The Start button was not pressed.
The microwave power setting was too low.
You have placed a larger amount of food than
normal in the appliance.
The food was colder than usual.
There is dirt or a foreign object in the area
around the turntable drive.
The microwave has a fault.
Area
Cleaning agents
Recess in cooking
Damp cloth:
compartment
Ensure that no water seeps through the
turntable drive into the appliance inte-
rior.
Turntable and turnta-
Hot soapy water:
ble ring
When putting the turntable back in
place, make sure it slots in correctly.
Wire rack
Hot soapy water:
Clean using stainless steel cleaning
agent or in the dishwasher.
Door panels
Glass cleaner:
Clean with a dish cloth. Do not use a
glass scraper.
Seal
Hot soapy water:
Clean with a dish cloth, do not scour. Do
not use a metal or glass scraper for
cleaning.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
You can take remedial action yourself for some error
messages.
Remedy/Note
Plug the plug in
Check whether the kitchen light works.
Look in the fuse box and check that the cir-
cuit breaker for the appliance is in working
order.
Switch off the circuit breaker in the fuse
box. Reconnect it after approx.
10 seconds.
Reset the time.
Press the Stop button.
Press the Start button or clear the setting
by pressing the Stop button.
Check whether food remains or foreign
material is trapped in the door.
Press the Start button.
Select a higher microwave power setting.
Double the amount = double the cooking
time.
Stir or turn the food during cooking
Clean the roller ring and recess in the
cooking compartment.
If this fault occurs repeatedly, please call
the after-sales service.
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