Problem
Residual heat indicator does
not come on.
Automatic Heat Up does not
operate.
The heat setting changes
between two levels.
The sensor fields become
hot.
comes on.
comes on.
and a number come on.
You can hear a constant
beep noise.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
Possible cause
The zone is not hot because
it operated only for a short
time or the sensor is dam‐
aged.
The zone is hot.
The highest heat setting is
set.
Power management oper‐
ates.
The cookware is too large or
you put it too near to the
controls.
Child Safety Device or Lock
operates.
There is no cookware on the
zone.
The cookware is unsuitable.
The diameter of the bottom
of the cookware is too small
for the zone.
There is an error in the hob.
The electrical connection is
incorrect.
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in
the corner of the glass surface) and an
error message that comes on. Make sure,
you operated the hob correctly. If not the
Remedy
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
Let the zone become suffi‐
ciently cool.
The highest heat setting has
the same power as the func‐
tion.
Refer to "Daily use".
Put large cookware on the
rear zones if possible.
Refer to "Daily use".
Put cookware on the zone.
Use suitable cookware. Re‐
fer to "Hints and tips".
Use cookware with correct
dimensions. Refer to "Tech‐
nical data".
Deactivate the hob and acti‐
vate it again after 30 sec‐
onds. If
comes on again,
disconnect the hob from the
electrical supply. After 30
seconds, connect the hob
again. If the problem contin‐
ues, speak to an Authorised
Service Centre.
Disconnect the hob from the
electrical supply. Ask a
qualified electrician to check
the installation.
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