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12.1 The washing and drying results are not satisfactory
Problem
Poor washing results.
Poor drying results.
There are whitish streaks or
bluish layers on glasses and
dishes.
There are stains and dry wa‐
ter drops on glasses and
dishes.
The dishes are wet.
The interior of the appliance
is wet.
Unusual foam during wash‐
ing.
Traces of rust on cutlery.
Possible cause and solution
• Refer to "Daily use", "Hints and tips" and basket
loading leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
• Tableware has been left for too long inside a
closed appliance.
• There is no rinse aid or the dosage of rinse aid is
not enough. Set the rinse aid dispenser to a higher
level.
• Plastic items may need to be towel dried.
• For the best drying performance activate the option
XtraDry.
• We recommend to always use rinse aid, even in
combination with multi-tablets.
• The release quantity of rinse aid is too much. Ad‐
just the rinse aid level to a lower level.
• The quantity of detergent is too much.
• The released quantity of rinse aid is not sufficient.
Adjust the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
• For the best drying performance activate the option
XtraDry.
• The programme does not have a drying phase or
has a drying phase with low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause.
Try a different brand or activate the rinse aid dis‐
penser and use rinse aid and multi-tablets together.
• Keep the dishwasher door ajar for some time be‐
fore removing tableware.
• This is not a defect of the appliance. it is caused by
the humidity in the air that condenses on the walls.
• Use the detergent for dishwashers only.
• There is a leak in the rinse aid dispenser. Contact
an Authorised Service Centre.
• There is too much salt in the water used for wash‐
ing. Refer to "The water softener".
• Silver and stainless steel cutlery were placed to‐
gether. Avoid to put silver and stainless steel items
close together.
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