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Faults, Causes And Remedies; Mechanical Faults - Wilo -Stratos GIGA Inbouw- En Bedieningsvoorschriften

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11

Faults, causes and remedies

Fault indications
Legend
11.1

Mechanical faults

Fault
Pump does not start or stops working Cable terminal loose
Pump runs at reduced output
Pump making noises
Installation and operating instructions Wilo-Stratos GIGA, Stratos GIGA-D, Stratos GIGA B
Have faults remedied by qualified personnel only! Observe the
safety instructions in chapter 10 "Maintenance" on page 110.
• If the malfunction cannot be rectified, consult a specialist techni-
cian or the nearest customer service centre or representative
office.
For faults, their causes and remedies, see the "Fault/warning mes-
sage" flow diagram in chapter 11.3 "Acknowledge fault" on page 120
and the following tables. The first column of the table lists the code
numbers displayed in the event of a fault.
NOTE:
If the cause of the fault no longer exists, some faults resolve them-
selves automatically.
The following types of errors can occur with differing priorities
(1 = lowest priority; 6 = highest priority):
Error type Description
A
A fault exists; the pump stops immediately.
The fault must be acknowledged at the pump.
B
A fault exists; the pump stops immediately.
The counter is increased and a timer counts
down. After the 6th fault, this becomes a def-
inite fault and has to be acknowledged at the
pump.
C
A fault exists; the pump stops immediately. If
the error exists for more than 5 min, the coun-
ter is increased. After the 6th fault, this
becomes a definite fault and has to be
acknowledged at the pump. Otherwise the
pump restarts automatically.
D
Like error type A, but error type A has a higher
priority than error type D.
E
Emergency operation: warning with emer-
gency operation speed and activated SSM
F
Warning – pump continues to turn
Cause
Fuses defective
Stop valve on the pressure side throt-
tled
Air in the suction line
Cavitation due to insufficient supply
pressure
Motor has bearing damage
Remedy
Check all cable connections
Check fuses; replace faulty fuses
Slowly open the stop valve
Repair leaks on flanges, vent the pump,
change the mechanical shaft seal in case
of visible leakage
Increase supply pressure, observe mini-
mum pressure at the suction port, check
slide valve and filter on the suction side
and clean if need be
Have the pump checked by Wilo cus-
tomer service or a specialised service
centre and repaired if necessary
English
Priority
6
5
4
3
2
1
117

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Wilo-stratos giga-dWilo-stratos giga b

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