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Trouble shooting
en
Undiluted washing-up liquid
■
Detergent intended for dishwashers
■
Scouring agents
■
Harsh cleaning agents such as oven spray or stain
■
remover
Abrasive sponges
■
High-pressure cleaners or steam jet cleaners
■
Ground-in dirt can be best removed with a glass
scraper, available from retailers. Please note the
manufacturer's instructions.
You can also obtain a suitable glass scraper from our
after-sales service or from the e-Shop.
Using special sponges to clean glass ceramic achieves
great cleaning results.
3Trouble shooting
F aults often have simple explanations. Please read the
T r o u b l e s h o o t i n g
notes in the table before calling the after-sales service.
The electronics of your hob are underneath the control
panel. For various reasons, the temperature in this area
may rise sharply.
Display
Fault
None
The power supply has been disconnected.
All displays flash
The touch control is wet or an object is resting
on it.
Several hotplates have been used over a pro-
"ƒ
longed period at high power settings. To pro-
tect the electronics, the hotplate has been
switched off.
"...
Despite the switch-off by
have become hot again. All hotplates have
therefore been switched off.
Warning: There is a hot pan in the area of the
"†
and the heat setting
control panel. There is a risk that the electron-
flash alternately. An
ics will overheat.
audible signal can be
heard
There is a hot pan in the area of the control
"†
and audible signal
panel. To protect the electronics, the hotplate
has been switched off.
The hotplate was in operation for too long and
"‰
has switched itself off.
Demo mode is switched on
š"
The hotplates do
not heat up
E-report in the displays
When an error message with "E" appears in the display,
e.g. E0111, switch the appliance off and on again.
If it was a one-off error, the display goes out. If the error
message appears again, call the after-sales service and
quote the exact error message.
68
Hob surround
To prevent damage to the hob surround, observe the
following instructions:
■
■
■
■
Twist knob
It is recommended that the touch knob is wiped with
lukewarm soapy water only. Do not use harsh or
abrasive agents. The twist knob will be damaged if
cleaned in the dishwasher or immersed in soapy water.
In order that the electronics do not overheat, the
hotplates are switched off as and when necessary. The
"ƒ
œ
Measure
Check the household fuse for the appliance. Check whether there is a
power cut by trying other electronic appliances.
Dry the control or remove the object.
Wait a while. Touch any touch control. When
have cooled down sufficiently. You can continue cooking.
"ƒ
, the electronics
Wait a while. Touch any touch control. When
tinue cooking.
Remove the pan. The fault display goes out shortly afterwards. You can
continue cooking.
Remove the pan. Wait a while. Touch any control. When
can continue cooking.
You can switch the hotplate back on again immediately.
Switching off the demo mode: Disconnect the appliance for 30 seconds
from the power supply (switch off the household fuse or the circuit breaker
in the fuse box). Touch any touch control after 3 minutes. The demo mode
is switched off.
Use only hot soapy water.
Wash new sponge cloths thoroughly before use.
Do not use any sharp or abrasive agents.
Do not use the glass scraper.
,
, or
display appears alternately with the
"...
"†
residual heat indicator.
or
•
"ƒ
goes out, the electronics
"...
goes out, you can con-
"†
goes out, you
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