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If, for some reason, you have not been able to connect the camera to your smartphone and
then the app to your network, start again at this chapter. Unplug the power from the camera
and plug it back in. Pay attention to the following points:
You must have a 2.4GHz Wi-Fi signal. A combined Wi-Fi band with both 2.4 and 5GHz will
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also work in most cases.
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Make sure the lens of the camera is clean when the QR code is scanned.
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Make sure you have a high-quality Wi-Fi signal.
Make sure Location Services is turned on.
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Make sure the camera and the smartphone are near the router.
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Make sure that there is no large distance between the smartphone and the camera.
If all of the above doesn't work, we recommend creating a separate 2.4GHz guest network.
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This is a bare connection and the installation often works on such a signal.
3.4
Add multiple users
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It is possible to use the app on multiple phones by logging in with the account where the
camera is installed.
Please note! The quality and speed of the image may decrease when the image from the
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camera is viewed by multiple users at the same time.
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Another option is to share the camera with another account. To do this, the user with whom
the camera is shared must also create an account. You can share the device in the camera's
settings (Section 3.6.4 – Share device).
The second user will have fewer rights than the main user. This way, no adjustments can be
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made by the person the camera is shared with. This is useful when, for example, you want to
grant someone temporary access to the camera.
3.5
Receive notifications
To receive notifications on the phone, notifications must be enabled on your phone and all
permissions must be accepted. Activate the permissions as yet, or uninstall the app and
reinstall so that you do now accept the permissions during installation.
For example, you can receive a notification if:
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Sound Detection (VOX)
Temperature that is too high and too low
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Camera offline
3.6
Explanation of the app
Below you will find an overview of the different functions and possibilities available in the
app.
3.6.1 Home screen
When first opening the app, you will be directly greeted with the home screen of the app.
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