2) - Warranty limits.
These warranties do not cover malfunctions due to: Abnormal environmental conditions:
- Positioning the appliance in a location subject to frost or bad weather, overheated or
poorly ventilated environments.
- Supply with water displaying abnormally aggressive characteristics (DTU plumbing 60-
1 additive 4).
-
Electrical power supply subject to severe power .
Application of the warranty is also subject to the water supply pressure which must not exceed 0.5
MPa (5 bar) at the appliance water inlet.
An installation that is not in compliance with regulations, standards and best practices,
including:
- No safety unit or incorrect installation of a new safety unit in compliance with standard
NF EN 1487 or change to its calibration.
- Abnormal corrosion following incorrect hydraulic connection or absence of dielectric
sleeves (direct iron/copper contact).
- Faulty electrical connection: not in compliance with NFC 15-100, improper earthing,
insufficient cable section, failure to comply with the wiring diagrams , etc.
- Turning the appliance on before filling it (dry heating).
-
Position of the appliance not in compliance with the instructions in the user guide.
Improper maintenance:
- Abnormal scaling of heating components or safety components.
- No maintenance or malfunction of the safety unit resulting in overpressure.
- Corrosion of the tank with complete dissolution of the magnesium anode.
- Body subject to external aggressions.
-
Alteration of the original equipment, without consulting the manufacturer or using spare
parts not referenced by the manufacturer.
3) - Recommendations
A water softening product can be used in hard water areas. This should be well regulated and the
water hardness should remain above 8 °f.
4) - The terms of these conditions of warranty do not prevent the buyer from benefiting from the
advantages of the legal warranty for hidden faults and defects which apply in any case pursuant
with articles 1641 et seq. of the French Civil Code.
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