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22

TROUBLESHOOTING

Diagnosing certain symptoms may require close interaction with, or in close proximity to,
components that are energized with electricity. Contact with electricity can cause death, personal
injury, or property damage. When trouble shooting the pump, diagnostics involving electricity
Problem
Pump failure.
Reduced capacity and/
or head.
Pump fails to start.
Pump runs then stops.
should be cared for by a licensed professional.
Possible Cause
Pump will not prime - Air leak, too
much air.
Pump will not prime - Not enough
water.
Pump stainer gasket is clogged.
Pump strainer gasket is defective.
Air pockets or leaks in suction line.
Clogged impeller.
Pump strainer clogged.
Mains Voltage is not present
Pump shaft is locked
Pump shaft is damaged
Over temperature FAULT
Over current FAULT
Corrective Action
Check suction piping and valve glands on any suction gate
valves. Secure lid on pump strainer pot and be sure lid gasket is
in place. Check water level to be sure skimmer is not drawing air.
Be sure the suction lines, pump, strainer, and pump volute are
full of water. Be sure valve on suction line is working and open
(some systems do not have valves). Check water level to make
sure water is available through skimmer.
Clean pump strainer pot.
Replace gasket.
Check suction piping and valve glands on any suction gate
valves. Secure lid on pump strainer pot and be sure lid gasket
is in place. Check water level to be sure skimmer is not
drawing air.
Turn off electrical power to the pump.
Disassemble (see page 20, 'Pump Disassembly')
Clean debris from impeller. If debris cannot be removed,
complete the following steps:
1. Remove left hand thread anti-spin bolt and o-ring.
2. Remove, clean, and reinstall impeller.
Reassemble (see page 21, 'Pump Reassembly')
Clean suction trap.
1. Replace fuse, reset breaker/GFCI.
2. Tighten mains wire connections.
Check if the pump can be rotated by hand and remove any
blockage.
Replace pump.
Check that back of pump is free from dirt and debris. Use
compressed air to clean.
Pump will automatically restart after one (1) minute.

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