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Limited consumer warranty
1. Limited consumer warranty
This Limited Warranty is provided for Consumer Products sold in the United States only and applies to
Consumer Transactions as defined in and applicable under the Magnusson-Moss Warranty Act and any other
applicable Federal and/or State laws. In case of non-Consumer Products, please refer to Grundfos' warranty
terms defined in clause 10 of Grundfos US Terms and Conditions of Sale of Product and Services available at
https://www.grundfos.com/legal/grundfos-customer-terms/usa-grundfos-general-terms-for-sales-of-products-and-
services
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary
from State to State.
New products manufactured by Grundfos are warranted to the original purchaser only and are to be free from
defects in design, material and workmanship under normal use and service for no greater than a period of thirty
(30) months from the date of manufacture which is set forth on the product's nameplate and on the product's
packaging or the minimum period required by the applicable State law. For New Jersey, the applicable period is
one year from the date of purchase.
The warranty period for replacement products, parts and components expires thirty (30) months from the original
date of manufacture of the product originally purchased, unless a longer period is required under the applicable
State law. For New Jersey, the warranty period for replacement products, parts and components expires one
year from the original date of purchase of the product, not the date of replacement.
Products sold by Grundfos that are manufactured by others are not covered by this warranty.
Note that when purchasing a Grundfos product online, it is important to check the date of manufacture
and the duration of the warranty with the seller as the product might no longer be covered under this
Limited Warranty.
When a product is subject to this Limited Warranty a purchaser should contact the seller from which it
purchased the product to make a claim.
If the seller of a product is no longer in business, the purchaser should contact a Grundfos Authorized Service
Partner, which can be found at
www.grundfos.com/us
under > Support > Contact Service.
As part of making a claim, a purchaser shall return a defective product at the purchaser's cost, to the extent
allowed by applicable law, along with proof of purchase and an explanation of the defect, date the defect
occurred and circumstances surrounding the defect. For New Jersey there is no prohibition on returning a
defective product at a purchaser's cost. If Grundfos is required by applicable State law to pay for the cost of
shipment under applicable State law, then a purchaser should contact a Grundfos Authorized Service Partner to
arrange for shipment. A purchaser also needs to promptly respond to Grundfos as to any inquiries regarding a
warranty claim.
Grundfos' liability under this Limited Warranty to purchaser is limited to the repair or replacement of a
product (at Grundfos' decision) that is the sole and exclusive remedy for purchaser to the extent
permissible by applicable law. For New Jersey this limitation is permissible.
This warranty does not cover the following: ordinary wear and tear; use of a product for applications for which it
is not intended; use of a product in an unsuitable environment; modifications, alterations or repair undertaken by
anyone not acting with Grundfos' written authorization; failure to follow Grundfos' instructions, operations
manuals, any other guidelines or good industry practice; use of faulty or inadequate ancillary equipment in
combination with a product; application of spare or replacement parts not provided or authorized by Grundfos;
accidental or intentional damage or misuse of a product.
The time period for making a claim under the implied warranty of merchantability and implied warranty of fitness
are limited to the same time period as provided by this warranty to the extent permissible by applicable law. For
residents of New Jersey, this limitation is permissible, but note that some states do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you.
Grundfos shall not be liable for any incidental and consequential damages in connection with a product
to the extent permissible by applicable law. For residents of New Jersey, this limitation is permissible, but
note that some states do not allow limitations of incidental or consequential damages, so the above limitation
may not apply to you.
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