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Inhoudsopgave
HP Insight Diagnostics ......................................................................................................................... 1
HP Insight Diagnostics starten ............................................................................................. 1
Tabblad Survey (Verkenning) .............................................................................................. 2
Tabblad Test ........................................................................................................................ 4
Tabblad Status ..................................................................................................................... 5
Tabblad Log (Logboek) ........................................................................................................ 5
Tabblad Help ....................................................................................................................... 6
Informatie opslaan en afdrukken in HP Insight Diagnostics ................................................ 6
De nieuwste versie van HP Insight Diagnostics downloaden .............................................. 6
Software beschermen .......................................................................................................................... 7
HP Backup and Recovery Manager ..................................................................................................... 8
Veiligheid en comfort ............................................................................................................................ 9
Voordat u belt voor technische ondersteuning ..................................................................................... 9
Tips ..................................................................................................................................................... 11
Algemene problemen oplossen .......................................................................................................... 12
Problemen met de elektrische voeding oplossen ............................................................................... 16
Problemen met diskettes oplossen .................................................................................................... 18
Problemen met de vaste schijf oplossen ............................................................................................ 21
Problemen met mediakaartlezers oplossen ....................................................................................... 25
Problemen met het beeldscherm oplossen ........................................................................................ 27
Problemen met audio oplossen .......................................................................................................... 32
Problemen met printers oplossen ....................................................................................................... 34
Problemen met toetsenbord en muis oplossen .................................................................................. 35
Problemen met de installatie van hardware ....................................................................................... 37
Problemen met netwerken oplossen .................................................................................................. 40
Problemen met het geheugen oplossen ............................................................................................. 43
Problemen met de processor oplossen .............................................................................................. 45
Problemen met de cd-rom- of dvd-rom-drive oplossen ...................................................................... 46
Problemen met de Drive Key oplossen .............................................................................................. 48
Problemen met onderdelen aan de voorkant oplossen ...................................................................... 50
Problemen met de internettoegang oplossen ..................................................................................... 51
Problemen met de software oplossen ................................................................................................ 53
Contact opnemen met een HP Business of Service Partner .............................................................. 54
Numerieke codes en tekstberichten tijdens de POST ........................................................................ 56
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