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Advertenties
Conferentie............................................................................................................................ 33
Conferentie splitsen .............................................................................................................. 33
Gesprek dat in de wacht staat toevoegen .............................................................................. 34
Wisselen ................................................................................................................................ 34
Gespreksdoorschakeling ....................................................................................................... 34
ANDERE FUNCTIES GEBRUIKEN ...................................................................................... 37
Accountcodes ........................................................................................................................ 37
ACD ...................................................................................................................................... 37
Wachtstand - Extern ophalen ................................................................................................ 38
Terugbellen ........................................................................................................................... 38
Gespreksdoorschakeling: op afstand (Ik ben hier)................................................................ 38
Gespreksdoorschakeling - keten beëindigen......................................................................... 39
Gespreksdoorschakeling: gedwongen................................................................................... 39
Gespreksdoorschakeling: negeren......................................................................................... 40
Gesprekshistorie.................................................................................................................... 40
In wacht................................................................................................................................. 41
Gesprek opnemen.................................................................................................................. 42
Parkeren ................................................................................................................................ 42
Directe oproep....................................................................................................................... 42
Niet storen-functie ................................................................................................................ 46
Noodoproepen....................................................................................................................... 46
Meeluisteren.......................................................................................................................... 48
Groepsoproep / "Meet Me" beantwoorden ........................................................................... 48
Gebruik met hoofdtelefoon ................................................................................................... 49
Hot Desking .......................................................................................................................... 50
Externe afmelding voor Hot Desk ........................................................................................ 50
Hot Desk PIN wijzigen ......................................................................................................... 51
Maak bezet ............................................................................................................................ 51
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