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EN General declaration of conformity/Troubleshooting
8. General declaration of conformity
SELVE GmbH & CO. KG company, hereby declares that the SEM PlusRC is in con
formity with the basic requirements and other relevant provisions of the Directive
2006/42/EG, 2014/53/EU, 2014/30/EU and 2011/65/EU. The declaration of conformity
can be looked up at www.selve.de.
9. Troubleshooting
Problem
Radio motor does not work
Radio motor does not perform a
short motor at initial operation
UP and DOWN directions are
switched
Radio motor has stopped auto
matically when moving DOWN
Radio motor has stopped auto
matically when moving UP
10. SELVE Service Hotline
• Hotline: Phone +49 2351 925299
• Download the operating manuals
at www.selve.de or QR scan
Cause
Electric connection defective
No transmitters programmed
Transmitter out of range or batteries
discharged
Thermal protection switch has
triggered
Incorrect radio system programmed Reprogram all transmitters of the
Electric connection defective
End positions are already set
End positions are already set in the
radio motor and a transmitter is
programmed
End positions set incorrectly
Blockage/obstacle recognition has
triggered
Overload recognition has triggered
68
Solution
Check the connection
Programm transmitter
Bring transmitter into range or
insert new batteries
Programm new transmitter
Wait for 5 to 20 minutes
incorrect radio system, switch off
at the mains and program a new
transmitter
Check the connection
Programm transmitter, then reset
radio motor to state at delivery
Programm new hand transmitter,
then reset radio motor to state at
delivery
Reset end positions
Remove obstacle, check curtain run
Remove obstacle, check curtain
path, possibly select stronger motor
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