Inhoudsopgave
Advertenties
If the device does not work properly, please check the following steps:
-
Check if the manual was followed precisely and correctly
-
Check the following table for possible reasons
-
Check if all fuses are working
Problem
There is water underneath the device Make sure that the water and collection containers are closed and
The mixing chamber/blades are not clean
after the automatic self-cleaning program
The beverage tastes sandy
The mixing result is chunky
Error codes
Error code
Problem
E05
The motor is overloaded due to too many
ingredients
E06
The temperature sensors are sticky or there
are too many ingredient
E07
The voltage is lower than 160 V or exceeds
260V
E08
Signal defect
E09
E10
The discharge hose is jammed
E11
The temperature sensor is defective or
damaged
E12
E13
The pass-through sensor is defective or
damaged
E14
Electrical fault
E15
The heating unit of the mixing chamber is
defective or damaged
WARRANTY
The warranty period for our products is 2 years, unless otherwise stated, starting from the date
of initial purchase or the date of delivery.
If you have any problems or questions, you can easily access our help pages, troubleshooting
tips, FAQ, and user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available
online support, designed to best meet your needs.
Solution
that the collection container had not spilled over.
Add a drop of detergent and select the intensive cleaning mode
Gently wipe off by hand with a damp cloth
Reduce the quantity of ingredients used to prepare your drink
Soak the ingredients before processing
Soak the ingredients and/or chop them before preparation
Filter out any chunks using a sieve
Replace the blades
Solution
Reduce the amount of ingredients and clean the
machine
Reduce the amount of ingredient and clean the
sensors inside of the mixing chamber
Please contact customer services
Please clean
Please contact customer services
Advertenties
Inhoudsopgave
