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Before the filter replacement alert lights up
You can replace the filter before the filter replacement alert (
reset the filter lifetime counter manually.
1
Unplug the appliance from the power outlet and wait 10 seconds.
2
Plug the appliance into the power outlet (fig
3
Within 15 seconds after power on, press and hold the
lifetime counter.
The filter replacement alert
»
5
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, contact the Consumer Care Center in your
country�
Problem
The airflow from the air
outlet is significantly
weaker than before.
The air quality does not
improve even though
the appliance has been
operating for a long
time.
The appliance produces
a strange smell.
EN
6
z
blinks once after successfully resetting the filter.
Possible solution
• The surface of the filter is dirty. Clean the surface of the filter (see the
chapter "Cleaning and maintenance").
• Check whether the packing material is removed from the filter.
• Check whether the filter is installed in the appliance.
• Clean the sensor cover surface with mop or vacuum cleanser;
Do not open sensor cover or touch inside.
• Room size is too large, or the outdoor air quality is poor.
For optimum purification performance, close the doors and windows
when operating the appliance.
• There are indoor pollution sources. Examples include cigarette smoke,
cooking fumes, incense, perfume and alcohol.
• Filter has reached end of life. Replace the filter with a new one.
• The first few times you use the appliance, it may produce a plastic smell.
This is normal.
• If the appliance produces a burning smell, immediately unplug it and
turn it upside down to check whether any foreign objects have fallen into
the appliance. If nothing is found, please contact your Philips dealer or an
authorized Philips service center.
• The filter may produce an odor after being used for a while because of
the absorption of indoor gases. It's recommended that you reactivate the
filter by putting it in direct sunlight for repeated use. If the odor remains,
replace the filter.
) lights up. If you do this, you need to
)�
button for 3 seconds to reset the filter
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