Any damage or defects already present at the time of
purchase must be reported without delay after unpacking
the product.
Should the product show any fault in materials or
manufacture within 3 years from the date of purchase, we
will repair or replace it – at our choice – free of charge to
you. The warranty period is not extended as a result of
a claim being granted. This also applies to replaced and
repaired parts.
This warranty becomes void if the product has been
damaged, or used or maintained improperly.
The warranty covers material or manufacturing defects. This
warranty does not cover product parts subject to normal
wear and tear, thus considered consumables (e.g. batteries,
rechargeable batteries, tubes, cartridges), nor damage to
fragile parts, e.g. switches or glass parts.
Warranty claim procedure
So that your request can be processed quickly, please
observe the following instructions:
For all inquiries, please have the receipt and item number
(e.g., IAN 456519_2401) ready as proof of purchase.
The article number can be taken from the identification label
on the product, engraving on the product, the front cover of
your manual (at the bottom left), or the sticker on the back
or bottom of the product.
If malfunctions or other defects arise, first contact the
service department indicated below by phone or email.
62 GB/IE