en Troubleshooting
Notes
¡ Note the information on unsuitable cleaning
products. → Page 41
¡ Do not use the glass scraper.
1.
Clean the hob frame with hot soapy water and a soft
cloth.
Wash new sponge cloths thoroughly before use.
2.
Dry with a soft cloth.
15 Troubleshooting
T r o u bl e s h o o t i n g
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
15.1 Information on display panel
Fault
None
All displays flash
and the heat set-
ting flash alternately.
A signal sounds.
and audible signal Hot pot near the control panel. The hotplate has been switched off to protect the electron-
42
Cause and troubleshooting
There has been a power cut.
1.
Check the household fuse for the appliance.
2.
Check whether there has been a power failure by trying other electrical appliances.
The control panel is wet or objects are lying on it.
▶
Dry the control panel or remove the object.
Several hotplates have been used over a prolonged period at high power settings. The hot-
plate has been switched off to protect the electronics.
1.
Wait a while.
2.
Touch any touch field.
a When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
Despite being switched off by
therefore been switched off.
1.
Wait a while.
2.
Touch any touch field.
a When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
Hot pot near the control panel. There is a risk that the electronics will overheat.
▶
Remove the pan.
a The display goes out shortly afterwards.
ics.
1.
Remove the pot.
2.
Wait a while.
3.
Touch any touch field.
a When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
14.4 Cleaning the twist knob
Clean the twist knob as necessary.
▶
Wipe the twist knob with lukewarm soapy water.
– Note the information on unsuitable cleaning
products. → Page 41
– Do not clean the twist knob in the dishwasher.
– Do not immerse the twist knob in rinsing water.
WARNING ‒ Risk of burns!
The hotplate heats up but the display does not work.
▶
Switch off the fuse in the fuse box.
▶
Call the customer service.
WARNING ‒ Risk of fire!
The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.
▶
Switch off the fuse in the fuse box.
▶
Call the customer service.
, the electronics have become hot again. All hotplates have