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Complaints; Troubleshooting; Error Code - Swim & Fun 1401 Handleiding

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  • DUTCH, pagina 190
pressed or implied warranty.
This warranty gives you specific legal rights, which may vary by country.

Complaints

In the event of a complaint, the dealer must be contacted and a valid purchase receipt presented.
IMPORTANT!
If you need technical help – contact Swim & Fun Scandinavia ApS
on the service hotline:
DK-telephone +45 7022 6856 Monday – Friday from 09.00 – 15.00.

11. Troubleshooting

Error code

In case of heat pump malfunction, an error code will show on the display.
Select the error code menu and press the settings button to enter and see
the error description. See an example on the right.
Malfunctions
Inlet water temperature sensor
fault
Outlet water temperature sen-
sor fault
Heating condenser sensor fault
Gas return sensor fault
Ambient temperature sensor
fault
Condenser gas outlet sensor
fault
Antifreeze protection in the
winter
MV-1401-1402-1403-1404-10-2021 . © All rights reserved Swim & Fun A/S
Error
Reason
code
The sensor is open or has
PP01
a short circuit
The sensor is open or has
PP02
a short circuit
The sensor is open or has
PP03
a short circuit
The sensor is open or has
PP04
a short circuit
The sensor is open or has
PP05
a short circuit
The sensor is open or has
PP06
a short circuit
The ambient temperature
PP07
or water inlet tempera-
ture is too low
Solution
Check or change the sensor.
Please create a complaint, your
heat pump needs to be serviced -
https://swim-fun.dk/en/support
Wait for the temperature to be
within the heat pump tolerance
UK
147

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