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Button
You can press the Information button at any time to get additional information about the message displayed
on the front panel.
Printable pages
To print a Menu Map, navigate the front panel and its menu items:
1. Select
Menus
and press OK.
2. Select
Print Menu Map
Driver help
If you are using Windows 95/98, Windows 2000/XP, or Windows NT, install the driver from your printer's software CD-
ROM and access the printer driver to:
• Link to relevant web sites from the Troubleshooting tab.
• View information about the printer features on the driver tabs by clicking the Help button on the tab.
• View troubleshooting information by clicking a Help button, then selecting the Troubleshooting Guide.
Troubleshooting
Paper jams
PhaserSMART
After you launch PhaserSMART, select the Troubleshooting Guide to help identify your printer's problem. If your printer
detects a jam error, PhaserSMART will point you to a specific solution. Otherwise, select Media Jams for PhaserSMART
to lead you to the best solution.
Interactive Documentation CD-ROM
For paper jams and error messages, see the Troubleshooting section.
Driver help
In the Troubleshooting Guide, refer to Error Messages for Paper Jams.
Print-quality problems
Ensure the paper type selected in the front panel matches the paper loaded in the trays and the Multi-Purpose Tray
(MPT). Tray settings can be found by selecting
The following table provides a list of printable pages that are accessible from the
and
Improve Print
Quality?:
Condition
For additional paper tips:
To troubleshoot print-quality symptoms:
To correct colors:
Page 2 of 3
and press OK.
Printer Setup Menu
Printable page
Print Paper Tips Page
Print Diagnostic Pages
Print-Quality Tips Page
and then
Tray Setup
Menu.
Support Menu
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