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en Troubleshooting
Clean the accessory with hot soapy water and a soft
3.
dish cloth or a scrubbing brush.
Clean the wire rack with stainless steel cleaner or in
4.
the dishwasher.
Use steel wool or oven cleaner to remove very
heavy soiling.
Dry with a soft cloth.
5.
12.7 Cleaning the door panels
ATTENTION!
Incorrect cleaning may damage the door panes.
Do not use a glass scraper.
▶
Read the information on cleaning products.
1.
→ Page 38
Clean the door panels with a soft dish cloth and
2.
glass cleaner.
Note: Shadows on the door panels, which look like
streaks, are caused by reflections made by the in-
terior lighting.
Dry with a soft cloth.
3.
Troubleshooting
13 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 41
13.1 Malfunctions
Fault
The appliance is not
working.
Food takes longer
than usual to heat up.
40
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other appliances are working.
▶
Malfunction
Switch off the fuse in the fuse box.
1.
Switch the fuse back on after approx. 10 seconds.
2.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
3.
message when calling.
→ "Customer Service", Page 41
Door is not fully closed.
Check whether food remains or foreign material are trapped in the door.
▶
The microwave power setting is set too low.
Set a higher microwave power setting. → Page 35
▶
A larger amount than usual has been placed in the appliance.
Set a longer cooking time.
▶
You need double the time when you have double the amount.
12.8 Aqua Clean
The cleaning aid is a quick alternative for occasionally
cleaning the cooking compartment. The cleaning aid
softens dirt by vaporising the soapy water. The dirt can
then be removed more easily.
Setting the cleaning aid
Add a few drops of washing-up liquid to a cup of
1.
water.
Place a spoon in the cup to prevent delayed boiling.
2.
Place the cup in the centre of the cooking compart-
3.
ment.
Press
.
4.
Press .
5.
a An audible signal sounds once the time has
elapsed.
Once the duration has elapsed, keep the door
6.
closed for a further three minutes.
Wipe out the cooking compartment with a soft cloth.
7.
Leave the cooking compartment to dry with the door
8.
open.
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
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