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6. TROUBLESHOOTING
You can solve some problems easily yourself using the table below. If the following descriptions do not solve your
problem, please contact our customer service: wisberghome.com
Only an authorised service technician may solve the malfunctions that are not listed in this manual. Repairs carried
out by unauthorised persons may cause injury and/or serious damage to persons and property.
PROBLEM
The appliance
- The plug is not inserted properly.
does not cool at
- There is no voltage on the socket.
all
- The fuse is blown or defective.
- The appliance is located on a balcony,
Abnormal noise
- The appliance is not stable/level.
- The appliance is in contact with the wall
The lamp does
- The lamp is broken.
not work.
- The lamp is in the standby position.
The side panels
- This is normal. The heat exchanger
are hot.
The door does
- You tried to open the door immediately
not open easily.
Water runs over
- During the automatic defrosting process,
the back of the
appliance
Water enters the
- Products prevent water from entering the
appliance
- The water collection channel is blocked.
There is
- The door has been opened too often.
too much
condensation on
the back wall of
- The stored food was not packed.
the appliance.
There is water
- The defrost water collection channel
on the floor.
POSSIBLE CAUSE
in a garage, storage room or other place
where the ambient temperature is less
than 10°C.
or other objects.
components are on the side.
after closing.
icing thaws against the back wall.
water collection container.
The door is not completely closed.
is not connected to the evaporator
container above the compressor.
SOLUTIONS
- Insert the plug properly.
- Open the door and check if lamp is
on. If the lamp is off, there may be no
voltage on the socket. Have the socket
repaired by an electrician.
- Check the fuse and replace if necessary.
- Install the appliance in a protected
location where the ambient temperature
is higher than 10°C. If the appliance
is installed in a room with too low a
temperature, the internal cooling system
may not operate correctly.
- Readjust the appliance's adjusting legs.
- Move the appliance.
- Please contact our customer service.
- Close and open the door.
- Wait a few seconds between closing
and re-opening the door.
- Wipe up the water with a soft cloth.
- Ensure products do not touch the back
wall.
- Clean the water collection channel.
- Only open the door if necessary.
- Make sure the door is completely
closed.
- Pack food in suitable material before
putting it in the appliance.
- Secure the defrost water collection
channel to the evaporator container.
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