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11. TROUBLESHOOTING

Problem
First use: The machine does not
heat up.
The machine is switched on, but
the machine does not work.
The machine does not stop
working and takes in air.
Portafilter/ brew group is
dripping.
Portafilter/ brew group is
dripping.
"CLn" is shown on the display.
There is a dot on the display.
Translation of the original German user manual
Possible Cause
The Fill Mode could not be
carried out or could not be
finished.
Water has been refilled; PID-
display is off
PID-display is turned off: There is
not enough water in the fresh
water tank
The water tank is not fixed
properly.
Machine in use with direct water
connection, but switch in position
"0" (= water tank position).
Machine in use with water tank,
but switch in position "1" (=
position direct water connection).
Portafilter is not fixed properly.
Group gasket is broken.
The cleaning mode is
programmed
The display is switched off.
Troubleshooting
Machine in use with water tank:
Make sure that there is enough
water in the water tank
Machine in use with direct water
connection:
-
Make sure to place the switch
into position "1" for direct
water connection.
The switch is located behind
the drip tray.
-
Make sure there is water
supply.
Position the brew lever upwards
for at least 30 seconds at a time
(see chapter 5.1/5.2)
Switch the machine off and on.
Make sure that the floater in the
water tank is in the correct
position. The side of the floater
with the magnet point must face
towards the inside of the
machine. The floater itself must
be inserted with the magnet point
on the upper part of the floater
side.
Refill water.
Fix the water tank properly.
Place switch into position "1" for
direct water connection.
The switch is located behind the
drip tray.
Place switch into position "0" for
water tank connection.
The switch is located behind the
drip tray.
Fix the portafilter properly
Change group gasket and shower
screen.
Clean the brew group. After
having operated the brew lever 10
times, the "CLn" will disappear.
+
Press
to turn it on.
ENGLISH
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