Opvangspoel draait niet ...................................................................................................................................................... 168
Kan inktpatroon niet plaatsen ........................................................................................................................................... 172
Kan printkop niet plaatsen ................................................................................................................................................. 172
De printkoppen reinigen ..................................................................................................................................................... 172
De printkoppen uitlijnen ..................................................................................................................................................... 173
16 Overige problemen oplossen ........................................................................................................................................................... 177
De printer drukt niet af ....................................................................................................................................................... 178
De printer lijkt langzaam .................................................................................................................................................... 178
Foutmelding 'geen geheugen meer' ................................................................................................................................. 180
De plaatrollen piepen .......................................................................................................................................................... 180
Printermeldingen ................................................................................................................................................................. 181
17 HP Klantenondersteuning ................................................................................................................................................................ 183
Inleiding ................................................................................................................................................................................. 184
HP Professional Services .................................................................................................................................................... 184
HP Instant Support .............................................................................................................................................................. 185
HP Proactive Support .......................................................................................................................................................... 185
Reparatie door klant ............................................................................................................................................................ 186
Neem contact op met HP Support .................................................................................................................................... 186
Bijlage A Taakscenario 's nachts ............................................................................................................................................................ 189
Taak 2: Het papier behandelen .......................................................................................................................................... 189
Taak 4: Afdruktaken beheren ............................................................................................................................................. 191
Bijlage B Urgente inlooptaakscenario .................................................................................................................................................. 193
Taak 2: Afdruktaken beheren ............................................................................................................................................. 193
Taak 3: Het papier behandelen .......................................................................................................................................... 194
NLWW
vii