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Symptom
Solution
Intermittent or
• Plug the audio cable into the
no audio
• Plug the audio cable into a connector on your audio system labeled Audio
• Stop other audio or video streaming applications.
• Unmute or increase volume on your mobile device.
• Unplug the power cord; reconnect after one minute.
• If your SoundTouch® Wireless Link is on top of audio/video equipment
• Restart your mobile device or computer and your router.
Cannot play
• Set up the SoundTouch® app first and perform all system updates.
Bluetooth
• Connect a mobile device (see page 19).
Audio
• Clear your SoundTouch® Wireless Link pairing list (see page 20).
• Try connecting a different mobile device.
On your mobile device:
• Disable and re-enable the Bluetooth feature.
• Remove your SoundTouch® Wireless Link from the Bluetooth menu.
• Refer to your mobile device's documentation.
• See "Intermittent or no audio."
SoundTouch®
You may need to adjust the audio settings to synchronize your systems:
Wireless Link
1. In the SoundTouch® app, select
audio is out of
sync with other
SoundTouch®
2. Select Advanced Setup.
systems
3. Adjust the audio of your SoundTouch® Wireless Link so it plays in sync with
Wireless Link, not
Input or Audio IN, not Audio Output or Audio OUT.
( receivers, TVs, etc.), or any other object that may generate heat, move
your SoundTouch Wireless Link to another location.
Pair again.
select your SoundTouch® Wireless Link.
other systems in the same group.
T R O U B L E S H O O T I N G
connector on the SoundTouch®
(not applicable for cabled devices).
> Settings > Speaker Settings and
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