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7
Recommended solutions for the problems
Please review this list before calling the GRAM service. It might save you time and
money. This list includes frequent complaints that are not arising from defective
workmanship or material usage. Some of the features described here may not
exist in your product.
The freezer does not operate.
• Is the freezer properly plugged in?
Insert the plug to the wall socket.
• Is the fuse of the socket to which
your freezer is connected to or the
main fuse blown out? Check the
fuse.
Condensation on the side wall of the
freezer.
• Very cold ambient conditions.
Frequent opening and closing of
the door. Highly humid ambient
conditions. Leaving the door ajar.
Switching the thermostat control to
a colder temperature.
• Decreasing the time the doos is left
open or using it less frequently.
• Wipe the condensation using a dry
cloth and check if it persists.
The compressor is not running
• In case of an electrical cut the
freezer cannot start up right
away as the compressor has to
balance the refrigerant pressure
in the cooling system of the
freezer. The alignment of the
refrigerant pressure will lead to a
postponement of the start up by
6 minutes. Please contact GRAM
service if the freezer does not start
up at the end of this period.
• The freezer is in the defrost
cycle. This is normal for a full-
automatically defrosting freezer.
The defrostning cycle occurs
periodically.
• Your freezer is not plugged into the
socket. Make sure that the plug fits
properly into the socket.
• Are the temperature adjustments
correctly made?
• The power might be cut off.
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