Rectifying minor faults yourself
Before you call the after−sales service:
Check whether you can rectify the fault yourself by using the notes below. You must bear the costs for consultations
with the after−sales service yourself − even during the warranty period.
Fault
Temperature differs
significantly from the setting.
The appliance has no cooling
capacity, the interior lighting
and the display do not light
up.
The refrigeration unit
switches on increasingly
frequently and for longer
periods.
The refrigeration unit is
running for a long time.
Mould on wine bottles.
The temperature is not cold
enough.
The interior lighting does not
light up.
The temperature display
shows F0 to F5.
Possible causes
Power failure; the fuse has been
tripped; the mains plug is not firmly
inserted.
The appliance door is opened
frequently.
The ventilation openings are
covered.
The appliance is too close to a
heat source or the ambient
temperature is too high.
The refrigeration unit switches to a
low speed when there is low
refrigeration requirement.
As in other types of storage, some
mould may form, depending on the
kind of label adhesive used.
The ventilation openings are
covered.
The appliance door is not closed
properly.
The appliance door is opened
frequently.
The appliance is too close to a
heat source or the ambient
temperature is too high.
The appliance is switched off.
The interior lighting is faulty or the
cover is damaged.
Appliance malfunction.
Remedy
In many cases, all you need do is switch the
appliance off for 5 minutes.
If the temperature is too warm, check after a
few hours to see if the temperature has
changed.
If the temperature is too cold, check the
temperature again the following day.
Check whether there is power. The fuse must
be switched on.
Do not open the appliance door
unnecessarily.
Remove obstacles and dirt.
See the "Installation site" section.
Although this increases the running time, it
saves energy. This is normal for energy saving
models.
Carefully remove any adhesive residue from
the bottles.
Remove obstacles and dirt.
Close the appliance door.
Do not open the appliance door
unnecessarily.
See the "Installation location" section.
Switch on the appliance.
Make sure that you inform the after−sales
service.
Make sure that you inform the after−sales
service.
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