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Limited Warranty
Digital Security Controls warrants the original purchaser that for a
period of twelve months from the date of purchase, the product shall
be free of defects in materials and workmanship under normal use.
During the warranty period, Digital Security Controls shall, at its
option, repair or replace any defective product upon return of the
product to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for the remainder of
the original warranty or ninety (90) days, whichever is longer. The
original purchaser must promptly notify Digital Security Controls in
writing that there is defect in material or workmanship, such written
notice to be received in all events prior to expiration of the warranty
period. There is absolutely no warranty on software and all software
products are sold as a user license under the terms of the software
license agreement included with the product. The Customer assumes
all responsibility for the proper selection, installation, operation and
maintenance of any products purchased from DSC. Custom prod-
ucts are only warranted to the extent that they do not function upon
delivery. In such cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any cus-
tomer within Canada and the United States, with the exception that
Digital Security Controls shall not be responsible for any customs
fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in
question to the point of purchase. All authorized distributors and
dealers have a warranty program. Anyone returning goods to Digital
Security Controls must first obtain an authorization number. Digital
Security Controls will not accept any shipment whatsoever for which
prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relat-
ing to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or
lightning;
• damage due to causes beyond the control of Digital Security Con-
trols such as excessive voltage, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifica-
tions or foreign objects;
• damage caused by peripherals (unless such peripherals were sup-
plied by Digital Security Controls);
• defects caused by failure to provide a suitable installation environ-
ment for the products;
• damage caused by use of the products for purposes other than those
for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper
application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items
shall not be covered by Warranty: (i) freight cost to the repair centre;
(ii) products which are not identified with DSC's product label and
lot number or serial number; (iii) products disassembled or repaired
in such a manner as to adversely affect performance or prevent ade-
The reference to RF5132 throughout this manual refers to the below models:
·
RF5132-433
·
RF5132-868
quate inspection or testing to verify any warranty claim. Access
cards or tags returned for replacement under warranty will be cred-
ited or replaced at DSC's option. Products not covered by this war-
ranty, or otherwise out of warranty due to age, misuse, or damage
shall be evaluated, and a repair estimate shall be provided. No repair
work will be performed until a valid purchase order is received from
the Customer and a Return Merchandise Authorisation number
(RMA) is issued by DSC's Customer Service.
Digital Security Controls's liability for failure to repair the product
under this warranty after a reasonable number of attempts will be
limited to a replacement of the product, as the exclusive remedy for
breach of warranty. Under no circumstances shall Digital Security
Controls be liable for any special, incidental, or consequential dam-
ages based upon breach of warranty, breach of contract, negligence,
strict liability, or any other legal theory. Such damages include, but
are not limited to, loss of profits, loss of the product or any associated
equipment, cost of capital, cost of substitute or replacement equip-
ment, facilities or services, down time, purchaser's time, the claims
of third parties, including customers, and injury to property. The laws
of some jurisdictions limit or do not allow the disclaimer of conse-
quential damages. If the laws of such a jurisdiction apply to any
claim by or against DSC, the limitations and disclaimers contained
here shall be to the greatest extent permitted by law. Some states do
not allow the exclusion or limitation of incidental or consequential
damages, so that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any
and all other warranties, whether expressed or implied (including all
implied warranties of merchantability or fitness for a particular pur-
pose) and of all other obligations or liabilities on the part of Digital
Security Controls. Digital Security Controls neither assumes respon-
sibility for nor authorizes any other person purporting to act on its
behalf to modify or to change this warranty, nor to assume for it any
other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by
the laws of the province of Ontario, Canada.
WARNING
: Digital Security Controls recommends that the
entire system be completely tested on a regular basis. However,
despite frequent testing, and due to, but not limited to, criminal tam-
pering or electrical disruption, it is possible for this product to fail to
perform as expected.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-
warranty products which are returned to its factory according to the
following conditions. Anyone returning goods to Digital Security
Controls must first obtain an authorization number. Digital Security
Controls will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Products which Digital Security Controls determines to be repairable
will be repaired and returned. A set fee which Digital Security Con-
trols has predetermined and which may be revised from time to time,
will be charged for each unit repaired.
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