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HP Insight Diagnostics ......................................................................................................................... 1
HP Insight Diagnostics starten ............................................................................................. 1
Tabblad Survey (Verkenning) .............................................................................................. 2
Tabblad Diagnose ................................................................................................................ 3
Tabblad Test ........................................................................................................................ 4
Tabblad Status ..................................................................................................................... 5
Tabblad Log (Logboek) ........................................................................................................ 5
Tabblad Help ....................................................................................................................... 6
Informatie opslaan en afdrukken in HP Insight Diagnostics ................................................ 6
Nieuwste versie van HP Insight Diagnostics downloaden ................................................... 6
Software beschermen .......................................................................................................................... 7
Software herstellen ............................................................................................................................... 7
Veiligheid en comfort ............................................................................................................................ 8
Voordat u belt voor technische ondersteuning ..................................................................................... 8
Tips ..................................................................................................................................................... 10
Algemene problemen oplossen .......................................................................................................... 11
Voedingsproblemen oplossen ............................................................................................................ 15
Problemen met vaste schijf oplossen ................................................................................................. 16
Weergaveproblemen oplossen ........................................................................................................... 19
Audioproblemen oplossen .................................................................................................................. 24
Printerproblemen oplossen ................................................................................................................ 26
Toetsenbord- en muisproblemen oplossen ........................................................................................ 27
Problemen bij de installatie van hardware oplossen .......................................................................... 29
Netwerkproblemen oplossen .............................................................................................................. 32
Geheugenproblemen oplossen .......................................................................................................... 35
Processorproblemen oplossen ........................................................................................................... 37
Problemen met optischeschijfeenheden oplossen ............................................................................. 38
Problemen met USB-flashdrive oplossen ........................................................................................... 41
Problemen met internettoegang oplossen .......................................................................................... 42
Softwareproblemen oplossen ............................................................................................................. 44
Contact opnemen met een HP Business of Service Partner .............................................................. 45
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