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General declaration of conformity/Troubleshooting
7. General declaration of conformity
SELVE GmbH & CO. KG company, hereby declares that the SEM Plus is in conformity
with the basic requirements and other relevant provisions of the Directive 2006/42/EG,
2014/30/EU and 2011/65/EU. The declaration of conformity can be looked up at
www.selve.de.
8. Troubleshooting
Problem
Motor does not work
UP and DOWN directions are
switched
Motor has stopped automatically
when moving DOWN
Motor has stopped automatically
when moving UP
9. SELVE Service Hotline
• Hotline: Phone +49 2351 925299
• Download the operating manuals
at www.selve.de or QR scan
Cause
Electric connection defective
Thermal protection switch has
triggered
End positions set incorrectly
Black and brown wire connected to
the switch incorrectly
Blockage recognition has triggered
Overload recognition has triggered
33
Solution
Check the connection
Wait for 5 to 20 minutes
Reset end positions
Switch wires
(black = DOWN, brown = UP)
Remove obstacle, check curtain
path
Remove obstacle, check curtain
path, possibly select stronger motor
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