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LED indicator
Green is flashing
P Troubleshooting
What should I do if the LED indicator of the
product is not lit during starting process
(Boot phase)?
Check the USB cable connection between USB
adapter (not included) and the product. The USB
cable must be firmly connected.
Check the connection between the mains socket
and the USB adapter (not included).
Alternatively, the user must try another mains socket.
What should I do if the mobile device does
not get charging ?
Check that the mobile device have Qi wireless
charging technology.
Check the mobile device is placed horizontally on
the center position of the charging pad.
Check that no foreign object blocking the charging.
Check whether the mobile device is removed from
the protective cover.
What should I do if the LED indicator flashes
blue?
This indicates a metal obstruction occurred.
16 GB/IE/NI
Status
Incompatible adapter
or cable connected
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