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Warranty & Disclaimer
Warranty: The SureFlap Microchip Cat Flap Connect carries a 3-year warranty from
the date of purchase, subject to proof of purchase date. The warranty is restricted to
any fault caused by defective materials, components or manufacture. This warranty
does not apply to products whose defect has been caused by normal wear and tear,
misuse, neglect or intentional damage. In the event of a part failure due to faulty parts or
workmanship, the part will be replaced free of charge during the warranty period only. At
the manufacturer's discretion, a replacement product may be provided free of charge in
the case of a more serious malfunction. Your statutory rights are not affected.
Disclaimer: The SureFlap Microchip Cat Flap Connect and app report pet location and
movement by the detection of a pet ID and measured movements of the clear plastic
door. In most cases this will give reliable pet location information, however unexpected
or unusual use of the Cat Flap (e.g. a pet sticking their head out of the Cat Flap, but not
going through) may lead to unreliable pet location information. Sure Petcare cannot
accept liability for any damage, harm or inconvenience which may be incurred as a result
of incorrect reporting of pet location.
The SureFlap Microchip Cat Flap Connect incorporates selective entry and selective exit
features which have been designed to minimise the risk of intruder pets entering your
house and to keep some of your pets indoors only. However, it is not possible to fully
guarantee the exclusion of all other animals in all circumstances.
In the rare event of an unauthorised animal gaining access to the house, or any pets
experiencing an unintended exit, Sure Petcare cannot accept liability for any damage,
harm or inconvenience which may be incurred.
Disposal of Products and used Batteries: This icon will indicate products that
will be subject to the following legislation:
The Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE Directive)
& The Battery Directive 2006/66/EC and Amendment 2013/56/EU places an obligation
on households to dispose of the waste batteries and products that have reached the
end of their life, in an environmentally responsible manner as this will reduce the
impact the waste will have on the environment, therefore these cannot be placed in
household waste bins and should be recycled at an appropriate recycling facility. Further
information on recycling can be found at: www.recycle-more.co.uk
Ensure batteries are replaced before the expiry date shown on the packaging or battery
itself, and disposed of safely and appropiately. In case of battery leaks, wear appropriate
protective clothing to protect yourself from any exposure to harmful chemicals before
disposing of the batteries and cleaning any spillage. When cleaning a spillage, avoid
contact with skin. Battery chemicals shouldn't be placed near the eyes or ingested.
Contact a medical professional immediately if this should occur.
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