Problem
Coffee is too "acidic".
Coffee is too "bitter".
Coffee tastes burnt.
Coffee is too "weak".
Ground coffee sticks in
the coffee drawer.
The water filter does not
stay in position in the
water tank�
Bean container sticks
when inserting�
The coffee grounds are
not compact and are too
wet�
Grinding level adjustment
is stiff.
Brewing unit cannot be
inserted�
Cause
The grinding level is too
coarse. Preground coffee is
too coarse�
Unsuitable type of coffee.
Coffee is ground too finely.
Preground coffee is too fine.
Unsuitable type of coffee.
The brewing temperature is
too high�
Coffee is ground too finely.
Preground coffee is too fine.
Unsuitable type of coffee.
Coffee strength selected is too
weak�
Ground coffee jammed in the
coffee drawer.
Ground coffee sticks together. Do not press the ground coffee
Coffee drawer is damp.
The water filter is not mounted
correctly�
There are beans in the
housing�
The grinding setting is too fine
or too coarse, or not enough
ground coffee has been used.
Too many beans in the grind-
ing unit�
Brewing unit is in the wrong
position�
Brewing unit is locked�
Simple troubleshooting
Solution
Adjust the grinding unit to a
finer setting. Use a finer ground
coffee.
Change the type of coffee.
Adjust the grinding level to a
coarser setting� Use a coarser
ground coffee.
Change the type of coffee.
Reduce the temperature, see
the section "Drink adjustment"�
Adjust the grinding level to a
coarser setting� Use a coarser
ground coffee.
Change the type of coffee.
Raise the strength of the
coffee, see the section
"Drink adjustment"�
Remove the ground coffee
drawer, clean and dry
thoroughly�
firmly into the coffee drawer.
Remove the ground coffee
drawer, clean and dry
thoroughly�
Firmly press the water filter
straight down into the tank
connection�
Remove the beans.
Adjust the grinding unit to a
coarser or finer setting, or use
2 level measuring spoons of
ground coffee.
Dispensing a drink from coffee
beans� Only make any subse-
quent changes to the grinding
level in small steps�
Insert the brewing unit accord-
ing to the instructions, see the
section "Cleaning the brewing
unit"�
Unlock the brewing unit, see
the section "Cleaning the
brewing unit"�
en
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