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Guarantee and service
This NILFISK Series vacuum cleaner
is covered by a two (2) year guarantee
on the machine, which covers the mo-
tor, cable rewinder, switch and casing.
The nozzles, filters, hoses, tubes and
other accessories are covered twelve
months due to manufacturing fault
only and excludes wear and tear.
The guarantee includes spare parts
and labour costs, and covers manu-
facturing and material defects that
may occur during normal domestic
use.
Service under the guarantee will
only be performed if it can be proven
that the defect occurred within the
product's guarantee period (a correctly
completed guarantee certificate or
printed/stamped cash register receipt
with date and product type) and on
the condition that the vacuum cleaner
was bought as a new product in Great
Britain/Ireland/Australia/New Zealand
and distributed by Nilfisk-Advance.
In the event of the repair of defects,
the customer must contact Nilfisk-
Advance to be directed to a service
agent at the customers own expense.
Upon completion of any repairs
necessary, the vacuum cleaner will be
returned to the customer at the risk
and expense of Nilfisk-Advance.
The guarantee does not cover:
•
Normal wear and tear of
accessories and filters.
•
Defects or damage occurring as a
direct or indirect result of incorrect
use - such as the vacuuming of
rubble, hot ashes or carpet
deodorant powder.
•
Abuse, loss or lack of maintenance
as described in Instructions for
use.
•
Plaster dust.
•
Saw dust.
•
Water.
•
Should not be used for home
renovations.
Nor will it cover incorrect or poor
configuration, i.e. setting up or
connection, nor fire-damage, fire,
lightning strike or unusual voltage
fluctuations or any other electrical
disturbances such as defective fuses
or defective electrical installations on
the supply grid, and defects or
damage in general that NILFISK-
Advance consider to be the result of
causes other than manufacturing and
material defects.
The guarantee becomes void:
•
If a defect is caused by the use of
non-original NILFISK dust bags
and filters.
•
If the identity number (serial
number) is removed from the
vacuum cleaner.
•
If the vacuum cleaner has been
repaired by a non-NILFISK
authorized dealer.
•
If the machine is used in a
commercial environment, i.e.
building contractors, cleaning
contractors, professional trades or
any other non-domestic usage.
The guarantee is valid in:
Denmark, Sweden, Norway, Great
Britain, Ireland, Belgium, Holland,
France, Germany, Poland, Rusia,
Austria, Switzerland, Spain,
Portugal, Australia and New Zealand,
Estonia, Latvia, Lithuania, Hungary,
Greece,Slovenia, Slovakia, the Czech
Republic, Italy and Finland.
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