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Fault
The side panels of the
appliance are warm.
Freezer compartment door
was open for a long time;
temperature is no longer
reached.
Customer service,
product / production
number and technical
data
Customer service
If you have any queries, are unable to
rectify faults on the appliance yourself or
if your appliance needs to be repaired,
contact Customer Service.
You can solve many problems yourself
by consulting the information on
troubleshooting in these instructions or
on our website. If this is not the case,
contact our Customer Service.
42
Possible cause
Pipes run into the side panels
which heat during the
cooling process.
The evaporator (refrigeration
generator) in the
NoFrost system is covered
in thick ice and can no
longer be defrosted fully
automatically.
Remedial action
That is normal behaviour for the appliance and
not a fault.
Furniture touching the appliance will not be
damaged by the heat.
To defrost the evaporator, remove the frozen
food with the compartments, insulate well
and store in a cool location.
Switch off the appliance and move it away
from the wall. Leave the appliance door open.
After approx. 20 min. the condensation begins
to run into the evaporation pan,
at the rear of the appliance.
To prevent the evaporation pan
from overflowing in this case,
mop up the condensation with a sponge.
The evaporator is defrosted when the water
stops running into the evaporation pan. Clean
the interior. Switch the appliance
back on again.
We will always find an appropriate
solution and try to avoid unnecessary
visits being made by a Customer Service
technician.
With any warranty claims, we will make
sure that your appliance is repaired by
trained Customer Service technicians
using genuine spare parts, including
after the manufacturer's warranty has
expired.
For safety reasons, repairs to the
appliance should only be carried out by
trained specialist staff. The warranty
claim becomes void if repairs or
interventions have been carried out by
persons not authorised by us for that
purpose or if our appliances have been
fitted with spare, supplementary or
accessory parts that were not genuine
parts and then resulted in a defect.
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