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Before you call for service
Ice making
Problem
Ice maker does not work.
It takes time to make ice
cubes.
Ice cubes are small, rounded
or connected.
Ice cubes have protrusions.
There are some holes in ice
cubes.
Ice cubes have some odor
No water or ice cubes drop
even when using
"
".
Water dispenser
Problem
No water comes out.
Dispenser door does not
open.
Water remains in the tray.
If you still require service
• Refer to your nearest service agent approved by SHARP.
EN-21
Solution / Situation
• Is water in the water tank?
• Is the water tank securely set?
• Is the shovel or food in the ice storage box?
• Are all ice making modes "OFF"?
• Are the ice cubes piled up at the back of the ice
• Try the ice tray cleaning. If the ice tray cleaning
works properly, wait for one day. Ice making
starts again.
• Is it right after restarting ice making?
•
• If the water level of the water tank is low, the size of ice cube may become smaller than
usual.
• If you store ice cubes for a long time, they may become smaller, rounded, lumped
together.
• The protrusions of the ice cubes are caused by the slits in the ice tray.
• The hole comes from air bubbles in ice cubes which may be lumped together and form
bigger holes.
• Is the water in the water tank old or with some odor?
• Is there remaining detergent or bleach in the water tank used for cleaning the water
tank?
• If the ice cubes leave for a long time, odors may spreading to the ice cubes.
• Is the ice storage box full with ice cubes? Is there the shovel or other thing in the ice
• Is water in the water tank?
Solution / Situation
• Is dispenser tank securely attached?
• Is water in dispenser tank?
• Is water dispenser door lock "ON"?
• Some water may come out of the water dispenser or inner pipe. It is normal. Throw
away the water.
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