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Simple troubleshooting
Problem
The coffee tastes "burnt".
The water filter does not
stay in position in the
water tank.
The coffee grounds are
not compact and are too
wet.
Water dripped onto the
inner floor of the appli-
ance when the drip tray
was removed.
Display shows
Please refill bean container
although the container is
already full, or the grinder
is not grinding any beans.
Display shows
Please empty drip tray
despite the drip tray being
empty.
Display shows
Refill with still water or
change filter
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions�
24
Cause
The brewing temperature is
too high
The grinding setting is
too fine or the pre-ground
coffee is too fine.
Unsuitable type of coffee.
The water filter is not
mounted correctly.
The grinding setting is too
fine or too coarse, or not
enough ground coffee has
been used.
Drip tray was removed too
soon.
Beans are not falling into
the grinding unit (beans too
oily).
Emptying is not detected
when the appliance is
switched off.
The drip tray is soiled.
Water tank wrongly
inserted.
Carbonated water in the
water tank.
Float is stuck in the water
tank.
New water filter did not
rinse according to the
instructions.
Air in the water filter.
Water filter is old.
Solution
Reduce the temperature,
see the section
"Menu – Coffee temperature".
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Change the type of coffee.
Firmly press the water filter
straight down into the tank
connection.
Adjust the grinding unit to a
coarser or finer setting, or use
2 level measuring spoons of
ground coffee.
Wait a few seconds after the
last drink was dispensed before
removing the drip tray.
Gently tap the bean container.
Possibly change the type of
coffee used. When the bean
container is empty, wipe it with a
dry cloth.
When the appliance is switched
on, remove and re-insert the
drip tray.
Clean the drip tray thoroughly.
Insert water tank correctly.
Fill the water tank with fresh tap
water.
Remove the tank and clean
thoroughly.
Rinse the water filter according
to instructions and then switch
on.
Dip the water filter into water
until no more air bubbles
escape, replace the filter.
Insert a new water filter.
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