Troubleshooting
Problem
Induction plate does
not work.
Heating zone
2 ]
[
does not get hot.
E0 is shown in the
display
.
[
11 ]
The appliance
switched off
automatically.
shows E2.
Display
11 ]
[
shows E3.
Display
[
11 ]
LED shows E4.
LED shows E5.
LED shows E6.
LED shows E9.
Remark: If the problems still cannot be solved, please return the appliance to service center for
checking and repairing.
Possible cause
The power plug
is not
1 ]
[
connected.
Child lock is activated.
Cookware not suitable for
induction.
No pot or pan is on the
heating zone
.
2 ]
[
Cookware is not suitable for
induction.
Cookware is too small in
diameter or not standing
centrally on the heating
zone
.
[
2 ]
No operation in two hours.
Temperature sensor does
not work.
High voltage protection.
The supply voltage is too
high.
Low voltage protection.
The supply voltage is too
low.
The heating zone is
overheated.
IGBT (control unit) is
overheated.
The connection between
the main control board &
display control board is lost
or failed.
Solution
Connect the power plug
socket-outlet.
Deactivate the child lock (see "Child lock").
Use only cookware that is suitable for
induction.
Place a pot or pan on the heating zone
Use only cookware that is suitable for
induction.
Only use cookware with a base diameter of
between 10 and 22 cm and place it on the
centre of the heating zone
Restart the appliance.
Return the appliance to service center for
checking and repairing.
Please ensure the supply voltage is within
220–240 V.
Restart the appliance after cooled down.
Check the ventilation holes and ensure
these areas were not blocked.
Restart the appliance after cooled down.
Return the appliance to service center for
checking and repairing.
to a suitable
1 ]
[
.
2 ]
[
.
2 ]
[
GB/IE/NI
21