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Fixing malfunctions
Malfunctions are usually due to small details. Before calling the
Technical Assistance Service you should bear in mind the
following advice and warnings.
Indicator
none
The indicators flash
The indicator - flashes on
the hotplate indicators
"§ + number / š + number
/ ¡ + number
"‹ / "Š
"ƒ
"...
"† + power level and
beep
"† and beep
—‚
—ƒ / —„
* If the warning persists call the Technical Assistance Service.
Do not rest hot pans on the control panel.
Normal noise while the appliance is working
Induction heating technology is based on the creation of
electromagnetic fields that generate heat directly at the base of
the pan. Depending on how the pan has been manufactured,
certain noises or vibrations may be produced such as those
described below:
A deep humming sound as in a transformer
This noise is produced when cooking with a high power level. It
is caused by the amount of energy transferred from the hob to
the pan. The noise disappears or becomes faint when the
power level is lowered.
A low whistling sound
This noise is produced when the pan is empty. The noise
disappears when water or food is added to the pan.
A crackling sound
This noise occurs in pans which are made from different
materials superimposed on one another. It is caused by the
vibrations that occur in the adjoining surfaces of the different
superimposed materials. The noise comes from the pan. The
amount of food and cooking method can vary noise intensity.
38
Malfunction
The electric power supply has been cut off.
The appliance has not been correctly con-
nected following the connection diagram.
Electronic system malfunction.
The control panel is damp or an object is rest-
ing on it.
A fault has occurred in the electronic system. Briefly cover the control panel with your hand to con-
Electronic system malfunction.
There is an internal operating error.
The electronic system has overheated and
the corresponding hotplate has been
switched off.
The electronic system has overheated and all
hotplates have been switched off.
There is a hot pan on the control panel. It is
highly likely that the electronic system will
overheat.
There is a hot pan on the control panel. The
hotplate has switched off to protect the elec-
tronic system.
Incorrect supply voltage, outside normal oper-
ating limits.
The hotplate has overheated and has
switched off in order to protect its hob.
Solution
Use other electrical appliances to check whether there
has been a power cut.
Check that the appliance has been connected cor-
rectly according to the connection diagram.
If none of the above checks resolve the malfunction,
contact the Technical Assistance Service.
Dry the control panel area or remove the object.
firm the malfunction.
Unplug the hob from the mains. Wait about
30 seconds before plugging it in again.*
Unplug the hob from the mains. Wait about
30 seconds before plugging it in again.*
Wait until the electronic system has cooled down suffi-
ciently. Then press any symbol on the hob. *
Remove that pan. The malfunction indicator will switch
off shortly afterwards. You can carry on cooking.
Remove that pan. Wait a few seconds. Press any con-
trol panel. When the malfunction indicator switches off,
you can carry on cooking.
Contact your electricity board.
Wait until the electronic system has cooled down suffi-
ciently before switching it back on.
A high-pitched whistling sound
This noise is produced mainly in pans made from different
materials superimposed on one another, and it occurs when
such pans are heated at maximum power on two hotplates at
the same time. The whistling disappears or becomes fainter as
soon as the power level is lowered.
Noise from the fan
For proper use of the electronic system, the temperature of the
hob must be controlled. To do this, the hob has a fan which
turns on when a high temperature is detected. The fan may also
work by inertia after the hob has been switched off, if the
temperature detected is still too high.
The noises described are normal, they are part of induction
heating technology and not a sign of malfunction.
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