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9- Troubleshooting
Problem
Strong vibration while
spinning.
Operation stops
before completing
wash cycle.
Operation stops for a
period of time.
Excessive foam floats
drum and/or deter-
gent drawer.
Automatic adjustment
of washing time.
Spinning fails.
Unsatisfactory wash-
ing result
Washing powder
residues are on the
laundry.
Laundry has grey
patches.
Note: Foam formation
If too much foam is inspected during spin cycle, motor stops and drain pump will be
activated for 90 seconds. If that elimination of foam fails up to three times, programme
ends without spinning.
Should the error messages reappear even after the taken measures, switch off the appli-
ance, disconnect the power supply and contact the customer service.
26
Cause
• Not all transportation bolts have
been removed.
• Appliance has no solid position.
• Machine load is not correct.
• Water or electric failure.
• Appliance displays error code.
• Problem due to load pattern.
• Programme performs soaking cycle?
• Detergent is not a appropriate
• Excessive use of detergent.
• Washing programme duration will be
adjusted.
• Unbalance of laundry.
• Degree of pollution does not agree with
selected programme.
• Detergent quantitiy was not sufficient.
• Maximum load has been exceeded.
• Laundry was unevenly distributed in the
drum..
• Insoluble particles of detergent can re-
main as white spots on the laundry.
• Caused by fats such as oils, creams or
ointments
Solution
• Remove
all
transportation
bolts.
• Ensure solid ground and a ev-
elled position.
• Check load weight and balance..
• Check power and water supply.
• Consider display codes.
• Reduce or adjust load.
• Cancel programme and restart..
• Check detergent recommen-
dations.
• Reduce amount of detergent.
• This is normal and doesn't af-
fect functionality.
• Check machine load and laun-
dry and run a spinning pro-
gramme again.
• Select an other programme.
• Choose the detergent acc.to the
degree of pollution and acc. to
manufacturer specifications.
• Reduce loading.
• Loosen the laundry.
• Perform extra rinse.
• Try to brush the points from the dry
laundry.
• Choose an other detergent.
• Pretreat the laundry with a special
cleaner.
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