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TROUBLESHOOTING
Read and follow assembly instruction. If the UNTIO SPARKLE
smart water system does not functioning properly please check
troubleshooting table. If the water system still not working
properly, disconnect it and contact authorised UNITO customer
service for assistance. When calling for assistance please
provide your product model and serial number.
Symptom
Possible Cause
Solution
- Main water supply valve
- Turn on the main water
is turned off.
supply valve.
- The water system is not
- Connect all the cable
connected properly.
and hose correctly.
No water
owing, the
water is
- Hoses are bended.
- straighten the hoses.
owing too
slowl
- There is limescale or dirt
- Clean/replace the
in the aerator.
aerator.
- Filter connection is in the
- check the filter
wrong direction.
connection.
- Check the water
pressure. It should be
above 1.0 bar. Check a
The water is
- There is no or too little
different tap. If the
sputtering or
water pressure.
pressure is also low
is irregular
there, check the mains
water tap and contact
your water supplier.
Air/water
dripping from
Normal behavior due to
the faucet
- High pressure in CO2
high pressure, normally
while
cylinder.
when using a new
preparing
cylinder.
soda
- The Chiller is powered
- Connect to power
off or not connected to
supply.
power supply wall socket.
No Chilled
water
- Faulty function of chiller.
- Restart the system.
- Faulty
- Contact UNITO
cables/hoses/control knob.
customer service.
The CO2 cylinder not
- Install the CO2 cylinder
installed or not installed
properly.
properly.
No Soda or
- Replace with a new
- CO2 cylinder is empty.
Soda weak
CO2 cylinder.
- Change to a higher level
- Soda intensity setting is
soda through the E-Konb
low.
(page 13)
19
RING LIGHT INDICATION
Description
Standby mode.
Sparkling water intensity level.
Chilled still water mode.
LIMITED WARRANTY
1. WARRANTY PERIOD & COVERAGE
This product has been manufactured and tested to the
Ÿ
highest quality standards by UNITO, and comes with two-year
warranty from the date of purchase.
Ÿ
This warranty covers only your UNITO manufactured product.
Limited warranty is applicable to defect in material or
workmanship as follows: Within warranty period, UNITO will
repair or replace any part of the product that proves defective
because of improper workmanship and/or material, under
normal installation, use, service and maintenance. There will
be no charge for parts and labor.
2. THE CONDITIONS
The system's warranty will be invalidated as a result of:
Ÿ
Using the unit in any manner without following the instruction
manual.
Ÿ
Misuse, abuse, mishandling, misapplication, alteration.
Negligence, failure to maintain environmental conditions
Ÿ
specified by the manufacturer, wrong attempt to relocate the
system.
Malfunctions caused by faulty installation, improper
Ÿ
maintenace.
Ÿ
Damages caused by user or a third party.
Ÿ
Unauthorized service, repairs, modifications to the unit.
3. WARRANTY EXCLUSIONS
The items listed below are excluded from free repair or replacement:
General/normal wear and tear.
Ÿ
Conditions in the home such as excessive water pressure or
Ÿ
corrosion.
Ÿ
Defects that do not affect considerably the usage or the
character of the unit.
Ÿ
Defect or damage caused by a home accident like lightning
damage, power surge issues with electrical stability
Damage resulting from improper maintenance or severe
Ÿ
contamination.
Ÿ
Cosmetic damage, scratches, scrapes and dents.
Use UNITO Water Systems domestic unit for non domestic
Ÿ
environment
4. CHARGES
Ÿ
If no malfunction can be detected or found by service
technician based on its description, you will be charged for
call out costs and an hour of labor according to the rates that
apply at that time.
5. TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your UNITO retailer or contact technical service.
Ÿ
In requesting warranty service, you will need to provide: 1.
Ÿ
The sales receipt or other evidence of the date and place of
purchase. 2. A description of the problem on the unit. 3.
Delivery of the product or the defective part, postage prepaid
and carefully packed and insured.
Ÿ
Receipt for UNITO filter and softener purchased when
required as per UNITO manual instructions.
DISPOSAL
UNTIO SPARKLE smart water system must be disposed as per
the local laws and regulations applicable to that location. Once
the product reaches end of its life cycle and needs to be
disposed, local authorities should be contacted for appropriate
options.
This symbol on the product or in the manual means
-----
electrical or electric equipment should be disposed at the
end of its life- cycle separately and not in the regular household
waste. There are separate collection systems for recycling in the
EU. For more information, please contact your local authorities
or your retailer where you purchased the product.
DISCLAIMER
All the information, design and specifications contained in this
manual were correct in this publication. However, as the product
goes under continuous upgrades and changes, the final device
may have slight differences. The contents of this manual are
subject to changes without prior notice, and UNITO shall not be
liable for any errors contained herein or for incide or
consequential damages in connection with the furnishing
performance, or use of this manual.
© 2018 UNITO SMART TECHNOLOGIES LTD.
All rights reserved.
18The information contained in this user manual and all
accompanying documentation is copyrighted and all rights are
reserved. This publication may not be copied for commercial
purposes in any form, in whole or in part without the prior written
consent of UNITO.
The UNITO logo is a trademark of UNITO SMART
TECHNOLOGIES LTD., use of UNITO logo for commercial
purposes without the prior written consent of the company may
constitute trademark infringement.
that-----
20
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