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5. General information
5.3 Troubleshooting
Problem
During a training the hometrainer makes beeping or scratching noises.
Solution
Check the pivot points of the hometrainer, if needed lubricate them with Flow Fitness
Treadmill lotion or PTFE spray.
Problem
De computer doesn't or badly reads your heart rate.
Solution
Receipt of the heart rate with use of the handle bar sensors is not consistent. Sweat,
movement or even hand creme can have a negative effect on the connection. We advise
you to use a bluetooth chest belt while training a heart rate controlled exercise program.
The handle bar sensors are primarily used for occasionally checking the heart rate during a
training excises.
When there is no heart rate reception when using a bluetooth chest belt check the
following:
- Check if the screen of your Flow Fitness device is still active and your Flow Fitness Device
is not connected to a smartphone or tablet.
- Check if you bluetooth chest belt is not connected to any other device like your
smartphone or tablet.
- Have you read the chest belt's manual? It is important that the sensors are made moist
for a better contact with the skin.
- Is there a full and correctly placed battery?
- Is the chest belt worn tight enough?
Problem
My iOS or Android device is not connecting with the Stelvio Pro i hometrainer.
Solution
1. Go to the bluetooth setting on your mobile device and select the option 'Forget this
device'.
2. Close all apps on your mobile device.
3. Unplug the hometrainer for 5 seconds.
4. Repeat the bluetooth connection steps in this user manual.
In case your problem is not resolved or not described, consult the fitness dealer
where you purchased this product.
68 - Manual Prestige Stelvio Pro i
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