FAULTS
General
Fault list
Problems with the hob
A slight smell is noticeable
the first few times the hob is
used.
You can hear a ticking noise
in your hob.
A cooking zone suddenly
stops working and you hear
a signal.
The hob is not working
and nothing appears in the
display.
A fuse blows as soon as the
hob is switched on.
EN 28
If you notice a crack in the glass top (however small), switch the hob
off immediately, unplug the hob, turn off the fuses or automatic fuses
in the meter cupboard or, in the event of a permanent connection,
set the switch in the power supply lead to zero. Then contact the
Service Department.
If you are uncertain about whether your appliance is functioning
properly, this does not automatically mean there is a defect. Try to deal
with the problem yourself first by checking the points mentioned below
in the table or visit our website 'www.etna.nl' for more information.
Possible cause
The new appliance is
heating up.
This is caused by the
elements switching on and
off. A ticking sound can also
occur at lower settings.
The preset time has ended.
There is no power supply
due to a defective cable or
a faulty connection.
The appliance is incorrectly
connected.
Solution
This is normal and will
disappear after the hob
has been used a few times.
Ventilate the kitchen
Normal operation.
Switch off the signal by
pressing the - or + key on the
kitchen timer.
Check the fuses or the
electric switch
(if there is no plug).
Check the electrical
connections.