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Issue
Left/right stereo channels do
not match video.
Audio is not in sync with vi
deo
Recording stops due to over
heating
Unable to share file.
General troubleshooting.
Note: It may be useful to reset the app to restore functionality. Perform a hard reset by unplugging and re-plugging the microp-
hone.
Firmware
Firmware is software die is ingebouwd in elk onderdeel dat functionaliteit regelt. Periodiek worden nieuwe firmwareversies ont-
wikkeld die aanvullende functies en verbeteringen bevatten. Download nieuwe versies van de firmware wanneer hierom wordt
gevraagd om te profiteren van een verbeterd ontwerp.
Tip: voor de beste resultaten moet u ervoor zorgen dat de microfoon aangesloten is op het mobiele apparaat en dat de batterij
van het apparaat volledig opgeladen is voordat u de DSP bijwerkt. Koppel niet los totdat de update voltooid is.
System Requirements
Systeemvereisten en compatibiliteit: iOS
•
iOS: iOS 14 en hoger
•
iPhone: iPhone 6 en hoger
•
iPod Touch: 7e generatie
Solution
Depending on the orientation of the recording device, it may be necessary to engage the
Left-Right swap in MOTIV settings. If the audio has already been recorded, you can
switch the left and right channels in most audio editing software.
Switch to a lower frame rate or resolution size. You might achieve better performance with
a less system intensive frame rate.
MOTIV Video app responds to device overheating by disabling the meter and waveform
display. If device continues to overheat, MOTIV will save your recording and shut down
the app. Ensure that your device has cooled down before starting a new recording.
If a file is too large to be shared, there are a couple options for reducing file size.
Convert your file to a compressed file format.
Connect your mobile device to your computer and use file transfer, like iTunes, to down-
load the file to your desktop.
Split your track in two, export both files and recombine them using audio editing software.
Ensure that your app is updated to the most current version.
Make sure that your phone's operating system is updated to the most current version.
Check to see how the microphone works using a different connection cable or different
device.
Close and restart the application.
Powering down and rebooting the device will clear the cache and can sometimes help
with software performance.
Shure Incorporated
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