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Appendix A6 Warranty regulations
1. Warranty declaration
REICH GmbH Regel- und Sicherheitstechnik, Ahornweg
37,
35713
Eschenburg,
"manufacturer")
guarantees
(hereinafter "customer") for a warranty period of 5
years after the purchase date (warranty period) that the
product will be free of material or processing faults,
subject to the following stipulations. The manufacturer
will remedy faults claimed in this context at his ex-
pense and at his own discretion either by repair or
delivery of new or fully reconditioned parts. Other
claims of the customer against the manufacturer, in
particularly for damages, are hereby excluded. The
contractual or legal rights of the customer, in particular
warranty rights such as supplementary performance,
withdrawal, reduction of value or damage claims
against the respective seller are not affected by this
warranty.
2. Requirements and enforcement
of the warranty
Claims resulting from this warranty are only valid
provided that
the product does not show damage or signs of
wear caused by inappropriate use or not adhering
to the manufacturer's specifications (in the instal-
lation and operating instructions), e.g. natural wear
due to corrosion or inappropriate appearance
the product was appropriately handled and used
the product shows no signs that indicate repair or
other interventions by service companies not au-
thorised by the manufacturer (list of service com-
panies at: www.reich-easydriver.com)
only accessories and/or spare parts authorised by
the manufacturer were installed in the product
the product is only used for private purposes
Warranty claims are only valid when the following
requirements have been fulfilled or taken into account
at the time of the claim:
The product was purchased and installed at a
REICH service company after 01 January 2012 (see
REICH customer service list at: www.reich-
easydriver.com)
Germany
(hereinafter
the
end
customer
the product has been registered within 4 weeks
from date of purchase by customer or dealer on:
www.reich-easydriver.com
presentation of the original invoice with purchase
date when the warranty claim is made
Warranty claims can be made by handing the
product to a REICH service company or by sending
the product to the manufacturer
The costs of sending and returning the product are
borne by the manufacturer. An inquiry regarding the
preferred sending method and location must be sent to
the following e-mail address: info@reich-web.com or
by phone to: +49 2774 93050 before the product is
sent to the manufacturer to prevent unnecessary ex-
penses. The manufacturer will not pay for the transport
costs when the manufacturer or REICH service company
has stipulated a specific freight company for sending
the product and the user uses a different freight com-
pany. The manufacturer is entitled to charge a service
fee according to his usual rates when warranty claims
are made and an inspection of the product by the man-
ufacturer or a competent REICH service company finds
that the product had no fault or that the warranty claim
is not valid for one of the reasons stipulated above. This
does not apply when the customer can prove that he
could not have known that a warranty claim was not
valid under the circumstances in this individual case.
The warranty is subject to the laws of the Federal Re-
public of Germany.
The place of jurisdiction agreed upon for companies
(Section 14 Civil Code) is the registered address of the
manufacturer.
Note:
The type and serial number are provided on the
name plate of your manoeuvring drive.
GB13
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