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Troubleshooting
Problem
The appliance doesn't
start.
The appliance doesn't
dry the air as expected.
Loud sounds from the
appliance.
Ice appears on the spools - This is a normal process. The appliance has an
Water on the floor
Error and safety codes
Code
Meaning
E2
Temperature sensor is defec-
tive
P1
Appliance is defrosting
FL
Water tank is full or not insert-
ed correctly
LO/HI
The ambient temperature is
too low/high
In case of service requests please contact your local HORNBACH store or
write an email to: service@hornbach.com
Solution
- Check if the power supply cord is inserted cor-
rectly.
- Environmental temperature is too high or too
low.
- The dehumidifier has reached the preset humid-
ity setting.
- The water tank is not inserted correctly.
- Time was too short.
- Make sure the appliance is free from obstacles.
- The humidity setting isn't set low enough.
- Check if all windows and other openings are
closed.
- The room temperature is too low (lower than
5 °C).
- There is an appliance which emits water vapour
- The appliance stands tilted and not upright.
- The floor is not flat.
- Filter is blocked. Clean filter.
automatic defrost.
- The hose is loose or leaky.
- The water tank is in use, but the rubber plug at
the rear outlet is removed.
Solution
Disconnect and connect the power
supply cord. If error still occurs, con-
tact your HORNBACH store.
Code will disappear automatically
when the appliance has defrosted.
Empty the water tank and insert it
correctly into the appliance.
It´s a normal phenomenon.
EN
125
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